Appointment Process

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. We thank you for your understanding when an emergency or unexpected event force us to stray from our schedule. We recognize that your time is valuable and will make every effort to respect that while providing the best of care to your pet.

When the doctor is performing surgery we are unable to schedule office appointments. For your convenience, “admit” appointments are available. An “admit” means you could bring your pet at the time that works best for you and leave him/her with us until the veterinarian is available to examine him/her. Usually we will ask you to arrive sometime in the morning so he /she can be examined in between procedures or other appointments. The doctor will be able to go over his findings and diagnosis with you at a pre arranged discharge time later in the day. There is a nominal kennel charge for hospital care and monitoring when using this service .

For the safety of all animals in our care, we require that all vaccinations be up to date prior to being admitted to our hospital.

To schedule an appointment for your pet simply call us at 705-789-7979 or email us at mah@vianet.ca